Sierra 推出合作伙伴生态，打通智能体与业务系统连接
The Sierra partner ecosystem
Sierra 推出合作伙伴生态，涵盖技术平台、云与前沿实验室市场以及咨询服务商，让 Sierra 智能体安全接入联络中心、支付、电子健康记录、物业管理和计费系统。企业可通过现有云市场采购 Sierra，并借助咨询公司和系统集成商完成后端系统对接与内部团队过渡。
Today we’re introducing Sierra’s partner ecosystem: the technology platforms, marketplaces, and service partners bringing Sierra to more businesses around the world.
AI agents don’t just answer questions, they drive outcomes on behalf of your customers: from booking flights to collecting payments, rescheduling appointments and refinancing a loan.
With our ecosystem of partners, Sierra agents are connected to more systems and teams — giving you the freedom to deliver for your customers, with the technologies and partners you trust.
Connect to the systems you use
Sierra agents connect securely to the systems your business already relies on, including contact center platforms, payment providers, electronic health records, property management software, and billing systems.
With our technology partners, we’re streamlining those connections so agents can do more for your customers and deliver value faster. As your needs evolve, these partnerships give you more ways to expand what your agents can do with the systems you choose.
Buy through leading marketplaces
Building with Sierra should fit how your company buys technology. Sierra is available through leading cloud and frontier lab marketplaces to simplify procurement and, where applicable, use existing cloud commitments.
These channels make it easier to bring Sierra into your organization.
Build with the teams you trust
Our Agent Development team works alongside businesses and their preferred consulting firms and systems integrators, to combine Sierra’s leading conversational AI platform, with our partners’ knowledge of your business.
As Sierra teams design and build agents that deliver better customer experiences and business outcomes, these partners help connect back-end systems, prepare internal teams for new ways of working, and support smooth handoffs when a customer needs a care team member.
What comes next
Our partner program is continuing to create more ways to build with us. And we’re excited to work with companies that share our commitment to quality and customer outcomes. Whether you build technology, advise businesses, deliver customer experiences, or open new markets, we’d love to explore what we can accomplish together.
Learn more about our partner ecosystem, and request to partner here.
来源：Sierra Blog · sierra.ai